Contact Us
OFFICIAL COMPANY INFORMATION
Hangzhou Aisifu Technology Co., Ltd.
Operating entity behind the Preypinix kitchen‑utensils store.
How May We Assist You?
Got inquiries regarding kitchen‑tool products, placed orders, shipment, item returns, refunds or data‑privacy concerns? Our customer‑support team stands ready to offer you support.
CUSTOMER SUPPORT
service@preypinix.comSending email remains our most reliable channel for questions related to your orders and Preypinix kitchen‑goods store.
About Your Submitted Orders
Kindly provide your order number as well as the checkout‑used email address whenever you reach out to us. This allows our staff to pull up your order record and deliver faster replies.
Broken, Defective Or Mis‑shipped Kitchen Goods
If anything goes wrong with your kitchen‑ware purchase, please write a short problem description and attach clear photos or video clips covering the product itself, outer package plus shipping label where applicable.
Return Submission Guidelines
Do get in touch with us prior to sending back any kitchen‑utensil item. Our support crew will evaluate your application and hand over valid return guidance plus dedicated return delivery address matching your specific order.
Expected Reply Interval
We strive to respond to every customer message within 1‑2 business days. Tickets linked to logistics carriers, payment processors, fund refunds or privacy compliance may demand extra review cycles.
BUSINESS INFORMATION
Company:
Hangzhou Aisifu Technology Co., Ltd.
Brand: Preypinix
Email: service@preypinix.com